bookstore.aipb.orgUser account | Bookstore | AIPB

Skip to main content Main menu Home About Us Services Contact Us Support User account Please log in below to access your previously purchased AIPB publications. Looking to purchase AIPB publications? VISIT OUR NEW BOOKSTORE HERE . User login Request new password FAQs Intro to eBooks eReader Software Guide eReader Hardware Guide Username * Password * CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. What code is in the image? * Enter the characters shown in the image. Username or e-mail address * CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. What code is in the image? * Enter the characters shown in the image. General How do I phone in an order? Phone in Orders - Print books only: 1-800-622-0121 or 301-770-7300 Mon. – Fri. 9am to 5pm Eastern Time What are your refund and return policies? Please confirm all purchases before you complete them as we are unable to provide refunds or exchanges for digital content. If you need assistance with your purchase please contact us using our Contact Us form. Print version books are returnable within 30 days from date of purchase if in good condition. Do I have to pay sales tax on my purchase? In accordance with applicable law, we collect tax in all states. Sales tax is applied to the total amount of the order and is based on the shipment's destination state and local sales tax rates. Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to. How often do you add content? Content is added to our eBook program on a regular basis. If you don't see the title you're looking for now, it may be available soon, so stay tuned. You can also email us with your requests. How do I log into my account? Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here . How do I change my password? After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save. After logging in, you may also change your password here . Whom do I contact for technical support? Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24 hours. Online eBook Format What types of devices can I use to access my Online eBook? Our online reader allows you to access your materials on any Internet-enabled device including tablets, smartphones, desktops, and laptops. Offline access is available, but no downloads are required! What are the advantages to a web browser platform? Our online reader provides a consistent design and experience across all browsers and devices, allowing you to focus on your eBook instead of learning the platform or downloading software. What features come with my eBook? Fast, easy navigation Linked Table of Contents and bookmarking In-text and marginal note taking Highlighting of text, graphs, and images Keyword search within text and notes Note and bookmark organizer Pen tool Built-in dictionary Offline access to most titles Printing options on most titles Flashcard creation Personalized study guide Collaboration and note sharing How do I highlight, add notes to highlights, access the dictionary tool, or create a flashcard? Click and hold down the left mouse button, then drag the pointer over the word(s) you would like to highlight or annotate. To delete a highlight or note, click on the annotation you would like to delete and select the trash can icon. How do I add notes to any part of the page, highlight an area, enter my own text, or free draw? Step 1: Select the pen and paper icon located in the upper left-hand side of the tool bar next to the search icon, and select which tool you would like to use to make an annotation. Step 2: Select the color of your text, note, or highlight. Step 3: Click anywhere on your eBook to insert your annotation. To delete an annotation, select the pen and paper icon located in the upper left-hand side of the toolbar and select the ‘Interactive Tool’ icon (looks like a hand). This will allow you to move, edit, or delete an annotation. Are my eBooks available without an Internet connection? YES, our eReader offers an offline function where users can select a page range to cache within their browser for when wifi is not available. The percentage of offline availability is determined by the publisher. This is not a downloadable eBook. To determine if your eBook will allow for offline access, select the settings icon when viewing the book. How do I access Offline mode? Note: You must have an Internet connection to activate Offline mode. Clearing your browser cache may disrupt the Offline functionality. Step 1: Log in and navigate to your My eLibrary to select the eBook you would like to view in Offline mode. Select ‘Read Now’ to open your eBook. Step 2: In the upper right-hand corner of the eReader, select the ‘Settings’ icon. Step 3: Turn the Offline mode to ‘On’. Step 4: Enter the pages you would like to have offline access to and click the ‘Go Offline’ button. How do I create a flashcard? Option 1: To create a flashcard from text within the eBook, click and hold down the left mouse button, then drag the pointer over the word(s) and select the ‘flashcard’ icon in the tool box that appears. Option 2: To create a flashcard from the definition of a word, highlight the word and select the ‘Define’ icon (looks like a pair of glasses). Click the rectangular Flashcard icon next to the definition to create the flashcard. Create a new flashcard deck, or add the flashcard to an existing deck. How do I study with Flashcards? Step 1: Locate your flashcards by selecting the ‘Navigation’ icon (looks like three lines) in the upper left-hand corner of the screen and select ‘Study Flashcards’. Step 2: Flashcards are automatically organized by chapter and the custom deck names you’ve created. Select ‘Study by Chapter’ or ‘Study by Deck’ to proceed to studying your flashcards. Step 3: Select ‘All’ or the individual sections you wish to study flashcards for and select the ‘Start Flashcards’ button. Step 4: As you study flashcards, use the arrow buttons on the side of each large flashcard to jump to the next or previous card. To view the other side, click directly on the flashcard. Is printing allowed? Yes, our online reader offers a printing function where users can select a page range to print. The percentage of the eBook that is available to print is determined by its publisher. How do I print my Online eBook? Step 1: Log in and select the eBook you would like to print from your My eLibrary. Select ‘Read now’. Step 2: Once inside your eBook, in the upper left-hand corner to expand menu and select ‘ Print ’. Step 3: Select ‘ Create New Print’ . Step 4: Select page numbers and click ‘ Add Page Range ’. Step 5: The page(s) you are requesting to print will appear below. Confirm your print selection and select ‘ Continue ’ to proceed with printing. Step 6: Select ‘ Download ’ to print the pages you selected. How do I join a group within Collaboration? Step 1: To enable this feature, select the ‘Navigation’ icon in the upper left-hand corner of the screen and click into ‘Collaboration’. Step 2: To join a group, enter the unique 8-digit access code for that group and select ‘Join’. When joining the session, your notes and highlights will be temporarily removed and the group creator’s notes and highlights will appear in your eBook. Select ‘Exit Session’ to view your notes and annotations again. You can return back to the group creator’s annotations at any time, so long as they keep their group enabled! How do I share my notes ...